Fonctionne exactement tel que décrit, installation moyennement compliquée mais correct.
Sent my item to the incorrect address as a company fault. Still awaiting a refund
Hi there,
We're sorry to hear about the issue you experienced with your order. Please accept our sincerest apologies for any inconvenience caused.
We understand the frustration of having your item sent to the wrong address and we apologize for this mistake on our part. We are currently working on resolving this issue and will make sure to get your refund to you as soon as possible.
Thank you for bringing this to our attention and for your patience. We value your feedback and will use it to improve our services in the future.
Best,
Govee Customer Service Team
Too few corners included for the total length; channels have adhesive pads pre-applied to the ends so when you cut them you lose one of the adhesive pads. Box only include 3 more pads.
Hi there,
Thank you for your feedback! We apologize for any inconvenience caused by the number of corners included in the package. We will definitely take your suggestion into consideration for future improvements. As for the adhesive pads, we will make sure to include more in the box. If you need any further assistance, please don't hesitate to reach out to us. Have a great day!
Best, [Your Name]
Govee Customer Service Team
Great lights and the cover makes it seamless and elegant.
Very loved by kids and visitors.
Govee RGBIC LED Strip Lights with Covers