These small inexpensive gadgets have the potential to save thousands. Have referred many family and friends. They are great
Should work on all router speeds
'Thank you for your review! We only could support 2.4G wifi, this is because 2.4G has more advantages than 5G WIFI in indoor home environments, we strive to provide a reliable and versatile product for our customers. If you have any further questions or concerns, please don't hesitate to reach out to us. Have a great day!'
I purchased the 8 pack and placed them in every place that involves a potential leak. Found them very easy to set up. I re named each unit to area. I did a test by putting water on the floor and they sounded and sent me a notification immediately. Great product.
5 business days for the first reply to come back, but the tips were helpful, unfortunately still not able to resolve the connectivity issue.
Hi there, thank you for bringing this issue to our attention. We apologize for the delay in our response and for any inconvenience this may have caused. We appreciate your patience and understanding while we work on resolving this connectivity issue for you. Our team is constantly working to improve our products and make sure they meet our customers' expectations. We will do our best to find a solution for you as soon as possible. Thank you for choosing Govee.
Worked for a while but now can't get it to connect to wifi even after hours of troubleshooting and I am generally good with these things and technically knowledgable. No actual support despite what is said and instructions in the app are minimal and misleading and not written by a native English speaker.
Dear valued customer,
We apologize for the inconvenience you have experienced with our product. Our team is dedicated to providing the best support possible and we understand how frustrating you feel.
We would like to assure you that we are continuously working on improving our app and instructions to make the setup process smoother. In the meantime, please reach out to our customer support team for further assistance. We are here to help and ensure that your device is connected to your wifi successfully.
Thank you for your feedback and bringing this issue to our attention. We appreciate your patience and understanding.
Best,
Govee Customer Service Team